A customer list nobody is working.
Every closed job is a future job, and most never get a second call. Seasonal reminders, maintenance renewals, and win-backs never get sent.
Past-customer reactivation
The customers in your database are your cheapest source of booked jobs.
You already earned these customers. The ones who haven't called in a year, the maintenance they are due for, the season that is about to turn. That is booked work sitting in your CRM. We build the follow-up that brings it in, and we tie it to jobs you can count.
Tied to booked jobs you can count.
No migration
Works with the CRM and tools you already use.
The leak
You spent years and real money earning these customers. Then the follow-up stopped.
The job closed and it went quiet. No seasonal check-in. No reminder when they were due. No call to the customers who haven't booked in two years. Meanwhile the plan to grow is “buy more leads,” at the highest price you will ever pay for a customer.
The customers already in your database are the cheapest booked jobs you have. They just need someone to go after them.
That is what Omnimetric does. You have the customers. We are the bridge between that list sitting idle and the jobs it should be booking, tied to revenue you can actually see.
Where repeat revenue leaks
Three ways a paid-for customer never comes back.
Follow-up that dies after the invoice.
No check-in, no review ask, no reminder to rebook.
No way to see what those calls are worth.
If you cannot tell which jobs came from working the list, you never justify working it, so it stays idle.
How it works
Audit, build, operate, tied to booked jobs you can count.
Who to call back, in what order.
We look at your customer list and how you follow up today, and hand you a plain plan: who to call back, in what order, and what it is worth.
The follow-up that brings them in.
We build the reminders, seasonal campaigns, and win-back follow-up for you.
Run it against booked jobs.
It runs against booked jobs, reported every month in real revenue.
You can stop after the audit and keep the plan.
Who it's for & results
HVAC, plumbing, and home-service owners with a list nobody is calling.
If you have years of past customers sitting idle in your CRM, this is the work. Here is where the evidence stands today.
SoCal HVAC · Customer Comeback Sprint
In progress.
Results are published once the sprint closes. No numbers are shown until they are real.
Until then, the anonymized results on the DTC page show the same approach at work elsewhere.
About
The person who finds the money everyone else walked past.
Omnimetric is led by Jay Doregios. Nine years bringing in revenue from customer lists for health brands, creators, and ecommerce, and now home-service owners with databases full of past customers. Millions of customers reached.
We find the booked work sitting idle in your list, bring it in, and answer for the outcome in real revenue.
Next step
See what the customers in your CRM are actually worth.
Fifteen minutes to talk through who is worth calling back and what the follow-up is worth.
Most owners start with a fixed-price audit. You keep the plan.